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In addition to these references, the following individuals provided information for this manuscript through interviews and discussions conducted in-person, by phone and by e-mail between September 2002 and January 2006: Sheldon Altfeld, Dan Bart, Brenda Battat, Marilyn Benoit, Peter Bennett, Shelley Bergum, Ed Bosson, Frank Bowe, Phil Bravin, Roberta Breden, Marc Charmatz, Phil Collyer, Sy DuBow, Sue Decker, Toni Dunne, Rich Ellis, Rob Engelke, Charlie Firestone, Elaine Gardner, Sarah Geer, Larry J. Goldberg, Larry R. Goldberg, Pam Gregory, Elaine Hatcher, Judy Harkins, Ron Hatley, Joe Heil, Cheryl Heppner, Pam Holmes, Lauren Hruska, Jeff Hutchins, Gay Jones, Deborah Kaplan, Brenda Kelly-Frey, Harry Lang, Willis Mann, Jim Marsters, JoAnn McCann, Sheila Conlon Mentkowski, Marcella Meyers, Brenda Monene, Arthur Moore, Randy Murbach, David Pierce, Pam Ransom, Jim Roots, Andrea Saks, Sal Schifano, Mark Seeger, Jenifer Simpson, Paul Singleton, Al Sonnenstrahl, Ben Soukup, Claude Stout, Pam Stewart, Paul Taylor, Anna Terrazzino, Jim Tobias, Judy Viera, Fred Weiner, Steve Weiner, and Dave Yoreo.